This privacy policy sets out how Direct Response UK Ltd trading as Response Logistics uses and
protects any information that you give Direct Response UK Ltd trading as Response Logistics when
you use this website.
Direct Response UK Ltd trading as Response Logistics is committed to ensuring that your privacy
is protected. Should we ask you to provide certain information by which you can be identified when
using this website, then you can be assured that it will only be used in accordance with this
privacy statement.
Direct Response UK Ltd trading as Response Logistics may change this policy from time to time
by updating this page. You should check this page from time to time to ensure that you are happy
with any changes. This policy is effective from 01/05/2008.
What we collect
We may collect the following information:
- Name and job title
- Contact information including email address
- Demographic information such as post code, preferences and interests
- Other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service,
and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
- We may use the information to customise the website according to your interests.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised
access or disclosure we have put in place suitable physical, electronic and managerial procedures
to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once
you agree, the file is added and the cookie helps analyse web traffic or lets you know when you
visit a particular site. Cookies allow web applications to respond to you as an individual. The web
application can tailor its operations to your needs, likes and dislikes by gathering and remembering
information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data
about web page traffic and improve our website in order to tailor it to customer needs. We only use
this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages
you find useful and which you do not. A cookie in no way gives us access to your computer or any
information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies,
but you can usually modify your browser setting to decline cookies if you prefer. This may prevent
you from taking full advantage of the website.
Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However,
once you have used these links to leave our site, you should note that we do not have any control
over that other website. Therefore, we cannot be responsible for the protection and privacy of any
information which you provide whilst visiting such sites and such sites are not governed by this
privacy statement. You should exercise caution and look at the privacy statement applicable to the
website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following
ways:
- whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at dataprotection@responselogistics.co.uk
We will not sell, distribute or lease your personal information to third parties unless we have
your permission or are required by law. We may use your personal information to send you promotional
information about third parties which we think you may find interesting if you tell us that you wish
this to happen.
You may request details of personal information which we hold about you under the Data Protection
Act 1998. A small fee will be payable. If you would like a copy of the information held on you please
write to:
Data Protection Officer
Direct Response UK Ltd
Trading as Response Logistics
Twyford House
Garner Street
Stoke on Trent
Staffs
ST4 7AY
If you believe that any information we are holding on you is incorrect or incomplete, please write
to or email us as soon as possible, at the above address. We will promptly correct any information
found to be incorrect.
Response Logistics is a trading name of Direct Response UK Ltd and is registered under the Data
Protection Act 1998. The Information Commissioners Office Licence No Z1130664.
Registered in England & Wales. Company No 6420102. Registered Office Distribution House, Shelton
New Rd, Stoke on Trent. ST4 7AL.